Refund Policy

Simplicity, transparency and security are the hallmarks of your online shopping experience at niticreations.in. We go the distance to ensure that every transaction on our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.  We do not provide refunds only exchanges will be entertained.

 As a policy, we do not entertain returns on products delivered in perfect, undamaged condition.

 Please go through our Return Policy for your understanding.

A product is only eligible for return under the following conditions:

  • A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation.
  • If you identify a quality or a manufacturing defect on the received product.
  • If the product is received in a damaged condition. Note: Please do not accept any package if it is tampered or damaged upon delivery.

To ensure that we are able to process your returns accurately and promptly, please read through the return process, along with the guidelines that need to be followed.

Return Process

1.Please raise a Return Request within 24 hrs of delivery by sending email to us at (email.id) No exchange will be provided if you fail to notify us the issue within 24 hrs of receiving the item(s).

  1. You will be asked to mail a good quality picture of the received product clearly depicting the issue (in case of damage/defect/incorrect product) along with your order details to emailed… (you can mail the picture in the first step, for a faster process). Our Quality Assurance team will check the details in reference to its eligibility of return.
  2. We will then get back to you with your Return Request Status within 2-3 days of receiving your request mail with pictures. Once your return request has been accepted, we will arrange a reverse pick up for the product in question. It usually takes about 2-3 working days for organizing a pickup and 7-10 days for delivery at our warehouse.
  3. Once the merchandise is back at our warehouse, the exchange process will get initiated within 7 days of receiving it. Read further for important details.

Points to Remember

– Product must be returned with the original packaging, including the tags, barcodes, accessories, manuals, warranty cards, shipping label (pasted on the packet), invoice etc.

– Product should be unused and in the original condition.

– No returns will be accepted if you do not notify us the issue within 24 hrs of receiving the item(s) by email

– Product can be returned for a exchange, processed within 7 days of receiving the merchandise in our warehouse.

– niticreations.in reserves the right to do a thorough quality check of the product before issuing a exchange. Given the nature of our products, we reserve the sole discretion to provide the resolution to any situation as we deem fit. Each exchange request is handled on a case by case basis and we request you to get in touch with our team for prompt resolution.

Disclaimer: All policies are subject to change without prior notice. In case of any conflict Terms & Conditions Policy would prevail.

For any assistance contact our Customer Service +918588965465 (Monday – Saturday 10 AM to 7 PM) or email us at niticreations.in, to initiate the return process.